Terms of service
TERMS AND CONDITIONS
of the company
Tender Care Beauty s.r.o.
with its registered office at náměstí Kinských 601/3, Malá Strana, 150 00 Prague 5
Company ID No.: 11717556
registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No. 234372
for the sale of goods through the online store located at
www.yuseemi.com
1. INTRODUCTORY PROVISIONS
1.1. These Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) of Tender Care Beauty s.r.o., with its registered office at náměstí Kinských 601/3, Malá Strana, 150 00 Prague 5, Company ID No.: 11717556, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No. 234372 (hereinafter referred to as the “Seller”), govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the “Civil Code”), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase agreement (hereinafter referred to as the “Purchase Agreement”) concluded between the Seller and another natural person (hereinafter referred to as the “Buyer”) through the Seller’s online store.
The online store is operated by the Seller on the website located at www.yuseemi.com (hereinafter referred to as the “Website”) via the Website interface (hereinafter referred to as the “Online Store Interface”).
1.2. These Terms and Conditions do not apply to cases where the person intending to purchase goods from the Seller is a legal entity or a person acting within the scope of their business activity or independent professional practice.
1.3. Provisions deviating from these Terms and Conditions may be agreed upon in the Purchase Agreement based on individual negotiations between the Buyer and the Seller. Such deviating provisions shall prevail over the Terms and Conditions.
1.4. The Terms and Conditions form an integral part of the Purchase Agreement. The Purchase Agreement and the Terms and Conditions are drawn up in the Czech language. The Purchase Agreement may be concluded in the Czech language.
1.5. The Seller may amend or supplement the wording of these Terms and Conditions. This provision does not affect rights and obligations arising during the period of validity of a previous version of the Terms and Conditions.
2. USER ACCOUNT
2.1. Based on the Buyer’s registration on the Website, the Buyer may access their user interface. From their user interface, the Buyer may order goods (hereinafter referred to as the “User Account”). If the Online Store Interface allows it, the Buyer may also order goods without registration directly through the Online Store Interface.
2.2. When registering on the Website and when ordering goods, the Buyer is obliged to provide correct and truthful information. The Buyer is obliged to update the information in the User Account whenever it changes. The information provided by the Buyer in the User Account and when ordering goods is considered correct by the Seller.
2.3. Access to the User Account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding information necessary to access their User Account.
2.4. The Buyer is not authorized to allow third parties to use their User Account.
2.5. The Seller may cancel the User Account, especially if the Buyer has not used it for more than five (5) years or if the Buyer breaches their obligations under the Purchase Agreement (including these Terms and Conditions).
2.6. The Buyer acknowledges that the User Account may not be available continuously, particularly with regard to necessary maintenance of the Seller’s hardware and software equipment or that of third parties.
3. CONCLUSION OF THE PURCHASE AGREEMENT
3.1. All presentation of goods placed in the Online Store Interface is for informational purposes only, and the Seller is not obliged to conclude a Purchase Agreement regarding such goods. Section 1732(2) of the Civil Code shall not apply.
3.2. The Online Store Interface contains information about the goods, including the prices of individual goods and the costs of returning goods if such goods cannot, by their nature, be returned by ordinary postal means. Prices of goods include value added tax (VAT) and all related fees. Prices remain valid for as long as they are displayed in the Online Store Interface. This provision does not limit the Seller’s ability to conclude a Purchase Agreement under individually agreed conditions.
3.3. The Online Store Interface also contains information about packaging and delivery costs. The information on packaging and delivery costs applies only when goods are delivered within the European Union. In the event of withdrawal from the Purchase Agreement, including partial withdrawal, the Buyer shall bear the costs associated with returning the goods to the Seller.
3.4. To order goods, the Buyer shall complete the order form in the Online Store Interface. The order form contains in particular information about:
a) the ordered goods (which the Buyer inserts into the electronic shopping cart),
b) the method of payment and the requested method of delivery, and
c) information on delivery costs (hereinafter collectively referred to as the “Order”).
3.5. Before submitting the Order, the Buyer is allowed to review and amend the data entered. The Order is submitted by clicking the “ORDER” button. The data stated in the Order are considered correct by the Seller. The Order submitted constitutes a proposal to conclude a Purchase Agreement. The Seller shall confirm receipt of the Order to the Buyer without undue delay by email to the email address provided (hereinafter referred to as the “Buyer’s Email Address”).
3.6. The wording of the Terms and Conditions together with the Order details shall be archived for five (5) years.
3.7. The contractual relationship between the Seller and the Buyer arises upon delivery of the Seller’s acceptance of the Order to the Buyer’s Email Address.
3.8. The Buyer agrees to the use of distance communication means when concluding the Purchase Agreement. Costs incurred by the Buyer in connection with the use of distance communication means (internet, telephone) shall be borne by the Buyer.
4. PRICE OF GOODS AND PAYMENT TERMS
4.1. The Buyer may pay the purchase price and delivery costs by:
a) non-cash payment by credit/debit card;
b) non-cash payment via a payment system;
c) non-cash bank transfer to the Seller’s account No. 884133 held with Raiffeisenbank a.s.;
d) cash on delivery at the place specified in the Order;
in Czech crowns (CZK) or euros (EUR), depending on the currency selected by the Buyer.
4.2. The purchase price is payable immediately according to the selected payment method.
4.3. The Buyer is also obliged to pay packaging and delivery costs unless expressly stated otherwise.
4.4. Prices include VAT. If VAT changes before conclusion or dispatch, the Buyer shall pay any shortfall; overpayments will be refunded.
4.5. The Seller does not require a deposit.
4.6. Discounts cannot be combined.
4.7. By submitting an Order, the Buyer agrees to receive the tax document electronically.
4.8. Gift vouchers and discounts are governed by specific rules communicated in each case.
5. WITHDRAWAL FROM THE PURCHASE AGREEMENT
5.1. The Buyer, as a consumer, has the right to withdraw from the Purchase Agreement within fourteen (14) days from receipt of the goods.
5.2. Beyond the statutory period, the Seller grants a sixty (60) day extended return period under the conditions below.
5.3. For extended returns, goods must be undamaged, and cosmetic products must retain at least two-thirds (2/3) of their original content.
5.4. Within the extended return period:
a) only one opened product per order may be returned;
b) other returned products must be unopened and unused;
c) if multiple identical products are opened, the Seller may refuse more than one.
5.5. Withdrawal must be sent within the relevant time limit to hello@yuseemi.com or to the registered office address.
5.6. The Buyer must return goods within fourteen (14) days of withdrawal notice. The Buyer bears return costs.
5.7. Returned goods should include proof of purchase and ideally original packaging.
5.8. Refunds will be made within fourteen (14) days of withdrawal, but not before goods are returned or dispatch is proven.
5.9. The Seller may withdraw from the contract before delivery and refund the purchase price.
5.10. If a gift was provided, the gift agreement is subject to a resolutive condition and the gift must be returned if the contract is withdrawn from.
6. TRANSPORT AND DELIVERY OF GOODS
6.1. If the method of transport is agreed based on the Buyer’s special request, the Buyer shall bear the risk and any additional costs associated with such method of transport.
6.2. If the Seller is obliged under the Purchase Agreement to deliver the goods to the place specified by the Buyer in the order, the Buyer is obliged to accept the goods upon delivery.
6.3. If, for reasons on the Buyer’s side, it is necessary to deliver the goods repeatedly or in a manner other than that specified in the order, the Buyer is obliged to pay the costs associated with repeated delivery of the goods, or the costs associated with another method of delivery.
6.4. Upon receipt of the goods from the carrier, the Buyer is obliged, in their own interest, to check the integrity of the packaging and, in the event of any defects, to notify the carrier without undue delay. If damage to the packaging indicating unauthorized interference with the shipment is found, the Buyer is not obliged to accept the shipment from the carrier. This shall not affect the Buyer’s rights arising from defective performance and other rights of the Buyer arising from generally binding legal regulations.
6.5. Further rights and obligations of the parties in connection with the transport of goods may be governed by the Seller’s special delivery terms, if issued by the Seller.
7. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES
7.1. The Buyer acquires ownership of the goods upon payment of the full purchase price of the goods.
7.2. The Seller is not bound in relation to the Buyer by any codes of conduct within the meaning of Section 1820(1)(e) of the Civil Code.
7.3. The Seller handles consumer complaints via email. Complaints may be sent to the Seller’s email address. The Seller shall send information on the handling of the Buyer’s complaint to the Buyer’s email address. No other rules for handling complaints are established by the Seller.
7.4. The competent authority for out-of-court settlement of consumer disputes arising from the Purchase Agreement is the Czech Trade Inspection Authority (Česká obchodní inspekce), with its registered office at Gorazdova 1969/25, Nové Město, 120 00 Prague 2, Company ID No.: 000 20 869, website: http://www.adr.coi.cz/cs. The online dispute resolution platform available at http://ec.europa.eu/consumers/odr may be used to resolve disputes between the Seller and the Buyer arising from the Purchase Agreement.
7.5. The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, website: http://www.evropskyspotrebitel.cz, is the contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (the Regulation on online dispute resolution for consumer disputes).
7.6. The Buyer may file a complaint with a supervisory authority or a state supervisory body. The Seller is authorized to sell goods on the basis of a trade license. Trade licensing control is carried out by the competent Trade Licensing Office within its scope of authority. Supervision over personal data protection is performed by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, within the defined scope, inter alia compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.
7.7. The Buyer hereby assumes the risk of a change of circumstances within the meaning of Section 1765(2) of the Civil Code.
8. PERSONAL DATA PROTECTION
8.1. The Seller fulfills its information obligation towards the Buyer within the meaning of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter the “GDPR”), relating to the processing of the Buyer’s personal data for the purposes of performance of the Purchase Agreement, negotiations on the Purchase Agreement, and the performance of the Seller’s public-law obligations, through a separate document.
9. SENDING OF COMMERCIAL COMMUNICATIONS AND STORAGE OF COOKIES
9.1. The Buyer agrees, within the meaning of Section 7(2) of Act No. 480/2004 Coll., on certain information society services and amendments to certain acts, as amended, to the sending of commercial communications by the Seller to the Buyer’s email address or telephone number. The Seller fulfills its information obligation towards the Buyer within the meaning of Article 13 of the GDPR relating to the processing of the Buyer’s personal data for the purposes of sending commercial communications through a separate document.
9.2. The Seller fulfills its statutory obligations relating to the possible storage of cookies on the Buyer’s device through a separate document.
10. DELIVERY OF NOTICES
10.1. Notices may be delivered to the Buyer by sending them to the Buyer’s email address.
11. FINAL PROVISIONS
11.1. If the relationship established by the Purchase Agreement contains an international (foreign) element, the parties agree that the relationship shall be governed by Czech law. The choice of law under the preceding sentence shall not affect the consumer’s rights arising from generally binding legal regulations from which it is not possible to derogate by contract and which would otherwise apply in the absence of a choice of law pursuant to Article 6(1) of Regulation (EC) No. 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).
11.2. If any provision of the Terms and Conditions is invalid or ineffective, or becomes so, it shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the remaining provisions.
11.3. The Purchase Agreement, including these Terms and Conditions, is archived by the Seller in electronic form and is not accessible.
11.4. An annex to these Terms and Conditions is a model withdrawal form from the Purchase Agreement.
12.5. The Seller’s contact details: registered office address: náměstí Kinských 601/3, Malá Strana, 150 00 Prague 5; email address: hello@yuseemi.com; telephone: +420 724 352 792. The Seller does not provide any other means of online communication.
In Prague on 11 October 2025
Tender Care Beauty s.r.o., s.r.o.
Annex No. 1
WITHDRAWAL FORM FROM THE PURCHASE AGREEMENT
Sender:
Full name:
Address:
(email, telephone number – optional):
Addressee:
Tender Care Beauty s.r.o.
náměstí Kinských 601/3
150 00 Prague 5
Company ID No.: 11717556
E-mail: hello@yuseemi.com
Subject: Notice of Withdrawal from the Purchase Agreement
On ………., I ordered goods ……….., order number …………, in the total amount of ……… (CZK/EUR), via your website/online store.
I received the ordered goods on ………..
Pursuant to Section 1829(1) in conjunction with Section 1818 of Act No. 89/2012 Coll., the Civil Code, I hereby exercise my statutory right and withdraw from the Purchase Agreement concluded via the internet concerning the above-mentioned goods, which I am returning to you together with this notice.
I request that the paid purchase price be refunded to my bank account number …………. no later than fourteen (14) days from delivery of this notice of withdrawal.
In ………. on ……….